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After more than a year of validation, home maintenance or washing startups also in continuous collapse, the capital market began to put forward many questions in this industry, capital cold phenomenon is obvious. Then how should the Internet companies cut into this market? Can meet the needs of consumers, the entire industry pain points in the end is what? For a long time in the past, the automobile maintenance market entrepreneurs think pain point of the industry as a whole is "opaque pricing". But it will not be too much recognition of the idea of CEO Gao Ling. She said in the first Financial Daily reporters, said: the industry is the first important thing is to establish good faith". A consumer in the maintenance, "first consideration is to choose a trusted shop, before considering his price is open and transparent." China Automobile Circulation Association Deputy Secretary General Wang Dou told reporters, Internet companies to enter the industry to build good faith, the first consideration must not be the price. In China Automobile Circulation Association Deputy Secretary General of the kings of the earth seems, automobile maintenance and repair needs certain skilled workers, "real experience of technicians in the stage of start-up companies burn may exist, but in the daily operation of the difficult, unless consumers to pay higher costs, because for door-to-door service really need more time and conditions more difficult." But most of China's Internet companies tend to be than the 4S shop and auto repair factory pricing much lower, that their technicians identity may neither technology, and no qualification, in a certain extent, even in the presence of violations or illegal behavior. " According to the introduction, in order to regulate China's automobile maintenance market, the State General Administration of quality supervision, inspection and quarantine is entrusted Automobile Circulation Association to develop China's auto maintenance shop assessment criteria, the official standard automobile maintenance enterprises establish credit system based. According to the introduction, the industry standard will first according to automobile maintenance enterprise standard hardware, technician criterion, accessories, service status, and a fixed rate give a rating, with the help of the Internet in the form of, the enterprise rating announcement, for the reference of consumers in the choice of maintenance shop. It is reported that the Chinese auto after-sales maintenance market and no uniform standard of service, for the dealers only different automobile enterprises to develop the corresponding standard, each sale chain enterprises also their service processes, but many roadside shop, the venture company's standard is not clear, nor honest. According to the introduction, China Automobile Circulation Association to develop China's auto service evaluation criteria, will raise car after several rounds of bidding, to get the distribution of the association, is currently being launched on the Chinese car service enterprises to carry out certification, including dealers, large repair shops and roadside stores, Venture Company. In the future will introduce consumer evaluation system (including the evaluation of the shop, the evaluation of the technician) for certification. Gao Ling pointed out that only after a unified standard, consumers can determine whether the shop is really high fees, in order to really urge the maintenance of the integrity of the enterprise operation. It is reported that service certification standards, the same can solve the problem of seeking to promote the transformation and upgrading of the automotive maintenance industry to improve service quality guidance (hereinafter referred to as the opinion) of the embarrassment. In order to implement anti-monopoly law and anti unfair competition, hoping to break the monopoly of the channels of repair parts, ten ministries and commissions such as the Ministry of transportation developed the development of China's first automotive after-sales maintenance market "opinions": one is the original factory parts production enterprises are encouraged to provide the original factory parts to the automotive aftermarket, the second is encourage the maintenance enterprise development of homogeneous parts. |
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